Insurance
Mayers Memorial Healthcare District, in best effort, attempts to contract with as many insurance plans as possible. As a courtesy, we are happy to bill your insurance directly for services provided by MMHD. Because each insurance plan has different coverage allowances and limitations, payment of services provided are never guaranteed and are subject to the allowances and limitations specific to the plan being billed.
If you have questions or concerns about your insurance plan being a participating or preferred provider with MMHD, it is best to contact your insurance directly.
Healthcare expenses are often unexpected or may seem overwhelming as a medical condition is discovered. Mayers Memorial Healthcare District's financial counselor is committed to assisting patients with questions about insurance coverage and financial assistance programs. To meet with a financial counselor, call the Financial Counseling Department at (530)336-5511 extension 1283 Monday through Friday, 8 a.m. to 4:30 p.m.
Here are some of the plans that MMHD has contract with:
•Aetna
•Anthem Blue Cross
•Blue Shield of California
•Cigna
•HealthNet
•HealthSmart
•Humana
•Interplan Network
•Medicare
•Medi-cal
•Multiplan
•Pacific Foundation for Medical Care Network
•Partnership HealthPlans of California
•Three Rivers Provider Network
•TriCare West and TriCare for Life
•United Healthcare
•United Healthcare Military
Although MMHD has a contract with an insurance company, this does not guarantee the the specific plan is considered a participating/preferred provider.
Insurance Frequently Asked Questions
Why did I receive multiple statements for my hospital visit?
You will receive one bill from MMHD for services received and a separate bill from any physician specialists you might see, such as radiologists, emergency room physicians, anesthesiologists, surgeons, etc. These specialists are legally required to submit separate bills for their services. We contract with EmCare, which in turn provides our emergency room physicians, and currently EmCare is in contract negotiations with Anthem Blue Cross. Until they have resolved this issue, you will pay out-of-network benefits for your emergency room physician only. EmCare will not balance bill, meaning they will accept Anthem's co-insurance as payment in full. Your deductible and co-pay will be at your out-of-network benefits.
What if MMHD is not contracted with my insurance company?
Your insurance coverage under a PPO Plan allows you select your healthcare providers from physicians to hospitals that are both in-network and out-of-network. That means you have insurance coverage with any healthcare provider you choice. Your out-of-network benefits may not cover the same amount as an in-network provider.
I received an Explanation of Benefits, (EOB) from my insurance company, how long before I get a bill from the hospital?
You can expect to receive a bill from MMHD within 7-14 days of being discharged. In some cases insurance company may not pay all benefits owed to you under your health insurance policy agreement. If this happens, we would appeal on your behalf to the insurance company and only bill you once we have resolved the issue.
What if I don't have insurance?
If you do not have health insurance, our financial counseling staff can assist you to identify government or private programs that may help you pay for healthcare.
If you are eligible for a government sponsored health program, we will work directly with you to complete the application process. If you qualify, these programs can provide access to healthcare and other vital social services for you and your family.
Who do I contact if I need to set up a payment plan or have questions about my account?
You can call our financial counseling department at (530) 336-5511 Extension 1283, or fill out the form below and click the submit button and a representative will contact you within two business days.
