Complaint Procedure


If you are concerned about something whether it is your care, your room, your meals, your testing schedule, your visitors or anything else - please let us know without delay; and we will try to remedy the situation immediately. Be assured that you can speak to your care givers in confidence. If you would rather not talk about your problem with your nurse, you may meet with the supervisor or manager on your unit for a confidential discussion of your concern. You can also contact our Chief Nursing Officer (530) 336-5511.

Please be assured that the presentation of a complaint or concern will not compromise your treatment. Our goal is to provide healthcare that is supportive of patient and family wishes, recognizing that situations and decision-making can, at times, cause conflicts in the course of healthcare delivery.

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In 1949 a Chamber of Commerce hospital committee was formed and began taking the first steps toward a visionary project -Ward Memorial Hospital. The Chamber's "Hospital Committee" compiled the costs of building a new hospital to present to taxpayers -the first hospital bond issue was defeated in 1950. If at first you don't succeed, try, try again. After one private hospital discontinued practice due to inadequate facilities, leaving only one that could handle just 23 patients, the need for a county hospital was again fronted to the citizens in 1953. With the support of local doctors, civic groups and women's clubs, a bond election was called in March of 1954. In June of 1954 the voters voted six-to-one in favor of a county hospital.